Software Technical Writer
Improving User Experience with Great Documentation
Helping software companies provide the best documentation for user success
Helping software companies provide the best documentation for user success
I am an experienced technical writer who is passionate about using effective communication to help software users succeed. I am adept at working with software engineers and stakeholders to create and maintain various kinds of guides and documentation to ensure user satisfaction. My engineering background allows me to quickly understand new software features and collaborate with software developers to document the latest updates.
I enjoy taking complex technical concepts and creating clear easy-to-follow guides and manuals that users love. Software users deserve clear and direct instructions on how to complete their desired tasks.
I use my technical background to work with software developers and stakeholders to create a variety of guides including but not limited to: user guides, upgrade guides, installation guides, hardening guides, API documentation and quickstart guides.
I leverage modern tools and technologies to help teams efficiently review and publish their documentation. I use the principles of docs-as-code and continuous integration to automatically merge documentation updates to a shared repository.
I help keep your users informed of the latest additions your development team has made to your software. It is exciting to share with users the latest enhancements, fixes and updates your team has made.
I help keep your company's internal processes documented and well organized. Having well-organized internal documentation ensures your teams can complete essential business operations consistently and accurately.