Documentation Built Like Software


Professional Summary


I’m a senior technical writer with a background in software engineering, specializing in documentation systems that scale with product development.

With 8 years of experience as a software developer and 4+ years in technical writing, I bridge the gap between engineering teams and end users. I design documentation workflows that align with Git-based development, CI/CD pipelines, and modern release practices.

I don’t just write documentation — I build documentation infrastructure.

Technical Toolkit


Markdown · HTML · CSS · MadCap Flare · Git · Jenkins · Swagger/OpenAPI

Education


M.S. in Software Engineering

B.A. in Sociology

How I Deliver Value

Developer-Aligned Documentation

I create user guides and API documentation that integrate directly into engineering workflows, reducing review friction and improving software release velocity.

Automated Documentation Builds

I design automated documentation pipelines using Git and Jenkins to eliminate manual builds, enable branch-based versioning, and align documentation with software releases.

Release Communication Strategy

I publish structured, clear release notes that help customers understand impact, upgrades, and new software capabilities.

Documentation Architecture & Knowledge Management

I refactor and organize large documentation repositories to improve maintainability and long-term scalability.